New Around Here
As a new member of the Savoye family, you might have some questions. Below is everything you need to know when booking your first appointment.
What does a visit to Savoye look like?
As you walk through our doors, our front desk will greet you and settle you in with the beverage of your choice. If you would like, we will guide you around so you can feel comfortable in the space you’ll be enjoying your services.
Once your service provider steps in, we walk through how everything in your service will go and what needs to happen for the best results. The goal is to make sure your expectations match ours, and that you receive the exact treatment that you’re wanting.
After your service is complete, we will set you up with steps to follow for upkeep as well as product recommendations. From start to finish, our goal is to ensure you’re comfortable and feel at home.
What does it mean to be team-based?
The beauty of being a team-based salon is that we are not tied to commission. You can see any stylist at any time, and not worry about competition or hurt feelings. This gives our guests the freedom to find your perfect match–or matches–and to feel comfortable coming back time and time again.
Everyone on our team is skill-certified no matter their level, to ensure you have the best experience possible, regardless of who you see. As a guest of Savoye, we welcome you into our family and give you space to build trust, feel empowered to ask questions, and ultimately feel comfortable throughout your entire time with us.
Commiting to your appointment
We understand flexibility is important, but it is equally important to understand the ripple effect that late cancellations cause for our team and our guests. Time is something we hold at the utmost importance, and appointment changes without proper notice jeopardize the entire day.
Committing to your appointment and remaining mindful of how last-minute changes affect others is very important to the flow of our salon. A late cancellation means that a guest who wanted that appointment may have been turned away unnecessarily, leaving our team with large gaps in their day. Our goal is to fill everyone’s cup, and respecting each others’ time is essential to making that happen.
Emergencies happen and exceptions exist, of course—and when they happen, we encourage you to let us know as early as you can. We want to accommodate everyone’s time, and that includes the time of our in-house team.
BOOKING YOUR APPOINTMENT
You can call or text us at 920.434.4247 to book an appointment or
NEW TO SAVOYE SALON SPA?
If it’s your first time here, please fill out our new client intake form and complete a consultation prior to booking—this helps us to prepare for your visit and deliver the best results.
WHAT TO KNOW ABOUT YOUR VISIT
We require a credit card on file to hold all appointments.
We do not accept gratuity on credit cards.
24-Hour Cancellation Policy: 100% of the booking price will be charged if canceled within 24 hours of the scheduled service.
Two-Week Guarantee: We guarantee our work for up to two weeks after your service to make sure you love your new look. We do not issue refunds after services have been rendered.
NEW GUEST OFFER
New to Savoye Salon Spa or interested in trying a new service? Download our $20 gift and book your appointment today!